Reference

Open ka789 with Legal clarity

ka789 puts its Legal terms, account steps and access conditions in one place before you enter the lobby.

Clear account termsLocal access wordingPolicy contact pathMobile browser access
ka789 Open ka789 with Legal clarity
POLICY CONTACT

Contact us about Legal questions

A clear contact route matters when you need a policy answer rather than a lobby explanation.

Policy questions Use the account support route to ask about Legal wording, access conditions or a policy change. Include the section title and your account email so we can identify the request without guesswork.
Account access If phone verification stops your access, contact us through the signed-in support path and describe the step shown on your mobile browser. We can then separate an account issue from a local eligibility question.
Payment records For a Legal question involving DANA, OVO, GoPay or QRIS, attach the payment receipt reference and status shown in your account. Do not send a wallet PIN or one-time security code.
DATA PRACTICE

Protect your data under ka789 Legal

We treat policy handling as an account process, not a hidden page. Our Legal approach covers the details needed for phone verification, the records connected with account access and the controls used…

Data collected

We use the account details needed for phone verification, access checks and support correspondence. When you ask about Legal status, we use those records to locate the relevant account rather than requesting unrelated personal details.

Cookie choices

Cookies may help retain your session and remember basic browser settings. You can review cookie controls in your browser, while changing them may require you to repeat the login or phone verification step.

Account security

Keep your password, phone access and wallet credentials private. We do not need your DANA, OVO, GoPay or QRIS PIN when handling a Legal request, and you should refuse any request for that secret.

Record retention

We retain account and support records for the period needed to administer access, resolve requests and meet applicable Legal duties. The length can depend on the record type and local requirements.

Change requests

You can ask us to correct an account detail or clarify how a record is used through the signed-in support path. State the requested change clearly; phone verification may be needed before action.

Who handles contact

Our account support team receives Legal questions submitted through the available support route. Include your account email, the policy section and any receipt reference, but never include a password or wallet code.

Find Legal answers before you join

These Legal answers address the questions we expect you to ask before creating an account. They cover access, records, cookies, payment references and contact steps, while the full policy wording remains the point of reference for your specific account situation.

The ka789 Legal page covers access conditions, account details, phone verification, policy changes, data handling, cookies, record retention and the route for requesting clarification or correction.

Access depends on local law. You should confirm that using the service is permitted where you are located before opening an account, including if you connect from Semarang or Makassar.

Phone verification helps us connect an account with the submitted contact detail and reduce mistaken access. We may require it before account entry or before handling a sensitive policy request.

Those payment names provide context for transaction records, not a separate access rule. A Legal request about DANA, OVO, GoPay or QRIS should include its receipt reference, never a wallet PIN.

Send the request through the signed-in support path and identify the account detail you want corrected. We may ask for phone verification before changing a record linked to your access.

Retention depends on the type of record and applicable Legal duties. We keep records for the period needed to administer access, answer requests and address obligations that apply in the relevant location.

Use the account support route shown after login, quote the policy section and describe what changed for you. We can then connect the question with the correct account record and access condition.